This is an important section of the site explaining the terms and conditions you are agreeing to when you use and/or shop from the bydowpharmacy.com website.
Unless otherwise specified, the materials on this website are directed solely at consumers who access this website from Nigeria. Bydow Investment Limited does not represent that any product referred to in the materials on this website is appropriate for use, or available, in other locations. Those who choose to access this site from other locations are responsible for compliance with local laws if and to the extent local laws are applicable.
In accordance with Nigerian legislation you must be at least 13 years of age to sign up for a bydowpharmacy.com account.
Any contract between us, whether for use of the site or in relation to the purchase of products or services through the site will be governed by the laws of Nigeria and all parties submit to the non-exclusive jurisdiction of the Nigerian Courts.
Any contract will be communicated in English.
Where we refer to ‘best-selling’ products on bydowpharmacy.com, it is based on the number of products sold online during the last 7 days. Where a product is labelled ‘best selling’, it means its sales have exceeded all others in the particular product list or search field it features in.
A ‘top-rated product’ is a product with the highest star rating based on ratings and reviews made by our customers. Our ‘new products’ highlight the most recently launched products on bydowpharmacy.com. Our ‘featured products’ are those we have chosen to highlight and ‘our favorite’ products are our favorites out of those sold on bydowpharmacy.com
We have taken every care in the preparation of the content of this website, however, we cannot guarantee uninterrupted and totally reliable access to this website, and so therefore cannot guarantee that the information will always be completely up to date and free of mistakes.
To the extent permitted by applicable law, Bydow Investments Limited disclaims all warranties; express or implied, as to the accuracy of the information contained in any of the materials on this website and will accept no liability for any loss or damage arising as a result of problems with access.
Bydow Investments Limited shall not be liable to any person for any loss or damage, which may arise from the use of any of the information contained in any of the materials on this website.
Certain hypertext links in this site may lead to other websites, which are not under the control of Bydow Investments Limited. When you activate any of these you will leave the bydowpharmacy.com
website and Bydow Investments Limited has no control over and will accept no responsibility or liability for the material on any website which is not under the control of Bydow Investments Limited
We may make software owned or operated by third-party companies available to you. You must only use this software in accordance with the terms and conditions imposed by the third-party provider.
Your correspondence or participation in promotions, or business dealings with advertisers found on or through the website, including payment and delivery of related goods or services, and any other terms, conditions, warranties, or representations associated with such dealings, are solely between you and such advertisers.
You agree that we shall not be responsible or liable for any loss or damage of any sort incurred as the result of any such dealings, or as the result of the presence of such advertisers on this website.
The exclusions of liability set out in these terms and conditions shall not apply to any damages arising from death or personal injury caused by the negligence of Bydow Investments Limited, or any of their employees or agents.
These terms and conditions shall be governed by and construed in accordance with Nigerian law. If any provision of these terms and conditions shall be unlawful, void or for any reason unenforceable then that provision shall be deemed severable and shall not affect the validity and enforceability of the remaining provisions.
Bydow Investments Limited reserves the right to alter these terms and conditions from time to time by posting new terms and conditions on this website.
All brand names, product and service names and titles and copyrights used in this site are trademarks, trade names, service marks or copyrights of their respective holders. No permission is given by Bydow Investments Limited for their use by any person other than the said holders and such use may constitute an infringement of the holders’ rights.
All designs, text, graphics and their selection and arrangement on this website are the copyright of Bydow Investments Limited or its content providers. Permission is granted to users to electronically copy or print portions of this site for their own personal, non-commercial use. Any other use of materials on this site without Bydow Investments Limited prior written consent is strictly prohibited.
Acceptance of orders
Working with industry-leading secure payment processors, we validate your order and the payment details you submit to us before your order can be accepted. Once that has been done, we will acknowledge that your order has been received by sending an e-mail to the e-mail address you provide in your registration form.
Your order is then subject to further validation checks we may choose to make. If your order passes our validation checks we will send you an order confirmation email, this is our acceptance of your order and it brings into existence a legally binding agreement between us.
When your order contains a pharmacy medicine (identified on this site by a green cross symbol) your order will be subject to review by a Bydow pharmacist. Subject to this pharmacist’s approval, sale of these medicines will then be made by Bydow Investments Limited.
When ordering a repeat prescription your order will be subject to review by a Bydow pharmacist. Subject to this pharmacist’s approval, sale of these medicines will then be made by Bydow Investments Limited.
Bydow Pharmacy reserves the right to restrict the number of items available for sale to any individual customer. All orders are subject to availability. If any items are not available and you paid using a debit/credit card you will not be charged for the cancelled items.
We accept payment by most major credit or debit cards. Payment will be debited from your account when we despatch your purchase. We also accept Bydow Loyalty Card points, the points will be deducted as soon as you place your order.
All orders are subject to validation checks and authorisation by the card issuer. We may submit your order to a third party fraud screening provider who securely review orders on behalf of bydowpharmacy.com to eliminate fraud and safeguard our customers transactions. We may also submit your address, date of birth and the value of your order. We will not be liable for any delays to your order this may cause.
This information may be retained for future validation enquiries by other companies. For more details of the information Experian Ltd hold about you, visit http://www.experian.co.uk/. If the issuer of your payment refuses to authorise payment to us, we will not be liable for any delay or non-delivery. Orders can only be delivered to Lagos addresses and stores.
The Bydow online store website is available for non-commercial and domestic use only. We reserve the right to reject or cancel your order if we believe you are ordering our products for business or other re-sale purposes. We apply limits to some of our products to protect stock availability so that as many of our customers as possible are able to buy our products. We will also take any action considered appropriate, including removing or suspending a Bydow Loyalty Card account and points accrued if we believe you are ordering for business or re-sale purposes.
Bydowpharmacy.com has made every effort to reproduce colours on the site as accurately as possible. However, different computers and mobile devices reproduce colours in slightly different ways, and so exact colour matches are not yet possible over the Internet.
If you are not satisfied with the colour of the item you have ordered, we operate a returns policy (see Returns for more information).
Bydowpharmacy.com has taken great care to ensure prices are accurate. Prices may change over time, so if you use your shopping list within ‘My account’ as a way of re-ordering items, prices on your previous order may no longer be valid. However, the correct prices will be applied when you select an item from the shopping list and add it to your current basket.
All prices include VAT where appropriate. Promotions and prices you see in Bydow pharmacy stores do not always apply to bydowpharmacy.com and vice versa.
The online prescription delivery service is provided by Bydow Investments Limited. For details of the service and for pharmacy questions click here.
Trading name and address
Bydowpharmacy.com is a trading name of Bydow Investments Limited Registered Office, 124, T. F. Kuboye Road,Alternative Route, Oniru, Lekki. Registered RC: 244193.